**Effective Date:** January 1, 2025
Welcome to S and B Connections! These Terms of Service (“Terms”) govern your access to and use of the services provided by Wells Wenzel LLC, DBA, S and B Connections (“we,” “our,” or “us”), including photography, videography, and other related services. By using our services, you agree to these Terms. If you do not agree, please do not use our services.
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**1. Services Provided**
We specialize in real estate photography and related services. Our offerings may include, but are not limited to:
– Interior and exterior photography of properties.
– Aerial photography and videography.
– Virtual tours and 3D imaging.
– Editing and post-production services.
Custom services may be arranged upon request and will be subject to additional terms.
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**2. Booking and Payment**
2.1 **Booking:**
– All bookings must be scheduled through our official website, email, or phone. A booking confirmation will be sent to you upon acceptance.
– Requests for rescheduling or cancellations must comply with our cancellation policy (see Section 5).
2.2 **Payment Terms:**
– Payment is due in full when services are rendered and media is delivered. All media will be delivered by our chosen method of delivery and payments will be processed via card there, unless otherwise agreed upon.
– We accept cash, check, and all major credit cards.
– Late payments may incur additional fees.
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**3. Intellectual Property**
3.1 **Ownership:**
– All images and videos created by S and B Connections are our intellectual property. Upon full payment, we grant you a non-exclusive, limited license to use the images, videos, and other media for marketing and promotional purposes related to the listed property.
3.2 **Restrictions:**
– You may not sell, transfer, or sublicense the images, video, or other media without prior written consent. 
– Unauthorized modifications to the images are prohibited unless agreed upon in advance. This includes but is not limited to virtually staging the photos using and outside vendor or service.
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**4. Client Responsibilities**
4.1 **Property Preparation:**
– It is your responsibility to ensure the property is ready for photography at the scheduled time. This includes cleaning, staging, and ensuring accessibility.
4.2 **Site Access:**
– You must provide access to the property and ensure all necessary permissions are obtained. Any delays caused by lack of access may result in additional fees.
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**5. Cancellations and Rescheduling**
5.1 **Cancellations:**
– Cancellations made more than 36 hours before the scheduled session will not result in a cancellation fee.
– Cancellations made less than 24 hours before the session will incur a \$50 cancellation fee.
5.2 **Rescheduling:**
– Rescheduling requests must be made at least 36 hours in advance and are subject to availability.
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**6. Limitations of Liability**
6.1 **Service Guarantee:**
– We strive to deliver high-quality services but do not guarantee specific results as photography is subjective.
6.2 **Liability Cap:**
– Our liability for any claims, including negligence, is limited to the amount paid for the specific service.
6.3 **Force Majeure:**
– We are not responsible for delays or cancellations due to events beyond our control, including weather, natural disasters, or emergencies.
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**7. Privacy Policy**
We are committed to protecting your privacy. Please review our [Privacy Policy link] for details on how we collect, use, and protect your information.
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**8. Amendments**
We reserve the right to update or modify these Terms at any time. Changes will be effective upon posting. Continued use of our services after any updates constitutes acceptance of the revised Terms.
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**9. Governing Law**
These Terms are governed by and construed in accordance with the laws of New Hampshire. Any disputes will be resolved in the courts of New Hampshire.
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**10. Contact Us**
If you have any questions or concerns about these Terms, please contact us at:
Wells Wenzel LLC. DBA, S and B Connections\
7 Mitchell St, Merrimack, NH 03054\
+1 (603) 867-2455\
[support@sandbconnections.com](mailto\:support@sandbconnections.com)
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By using our services, you acknowledge that you have read, understood, and agree to these Terms of Service.